Development of a Multilingual Questionnaire for the Deaf Community – Guidelines and Challenges

Astrid Oehme, Vaishnavi Upadrasta, Philipp Kotsch: Development of a Multilingual Questionnaire for the Deaf Community – Guidelines and Challenges. In: Stephanidis, Constantine; Antona, Margherita; Gao, Qin; Zhou, Jia (Ed.): HCI International 2020 -- Late Breaking Papers: Universal Access and Inclusive Design, pp. 103–113, Springer International Publishing, Cham, 2020, ISBN: 978-3-030-60149-2.

Abstract

To understand user requirements and needs of deaf TV consumers in the project CONTENT4ALL, and in order to set specifications and standardizations for an acceptable TV layout design, an online survey was conducted during the project's user research. The paper describes the development of a four-stage online questionnaire accessible for deaf participants, which includes demographic data, assessments of single layout questions as well as a layout do-it-yourself-puzzle. The insights gathered during the survey's development have been solidified into a draft guideline for similar user-research approaches, which will be briefly described. The survey was implemented using vue.js framework in conjunction with the associated state management vuex, and realized in five European sign languages and spoken languages in accordance with the consortium composition. Participants were asked to rate 36 possible layout combinations based on their preferences of the position and size of the different objects and subjects that are depicted, and then were given the opportunity to create their own layout as per their liking. The paper concludes with a report of first findings and highlights the challenges faced during the preparation process.

BibTeX (Download)

@inproceedings{Oehme2020,
title = {Development of a Multilingual Questionnaire for the Deaf Community – Guidelines and Challenges},
author = {Astrid Oehme and Vaishnavi Upadrasta and Philipp Kotsch},
editor = {Constantine Stephanidis and Margherita Antona and Qin Gao and Jia Zhou},
doi = {https://doi.org/10.1007/978-3-030-60149-2_9},
isbn = {978-3-030-60149-2},
year  = {2020},
date = {2020-09-25},
booktitle = {HCI International 2020 -- Late Breaking Papers: Universal Access and Inclusive Design},
pages = {103--113},
publisher = {Springer International Publishing},
address = {Cham},
abstract = {To understand user requirements and needs of deaf TV consumers in the project CONTENT4ALL, and in order to set specifications and standardizations for an acceptable TV layout design, an online survey was conducted during the project's user research. The paper describes the development of a four-stage online questionnaire accessible for deaf participants, which includes demographic data, assessments of single layout questions as well as a layout do-it-yourself-puzzle. The insights gathered during the survey's development have been solidified into a draft guideline for similar user-research approaches, which will be briefly described. The survey was implemented using vue.js framework in conjunction with the associated state management vuex, and realized in five European sign languages and spoken languages in accordance with the consortium composition. Participants were asked to rate 36 possible layout combinations based on their preferences of the position and size of the different objects and subjects that are depicted, and then were given the opportunity to create their own layout as per their liking. The paper concludes with a report of first findings and highlights the challenges faced during the preparation process.},
keywords = {HFC Human-Factors-Consult},
pubstate = {published},
tppubtype = {inproceedings}
}